Just earlier this morning, President Barack Obama spoke to the nation, addressing the recent challenges encountered during the federal health exchange rollout. In the near-month that exchanges have been up and running, many consumers shopping for coverage under the federal website Healthcare.gov have experienced technical complications such as error messages, page delays, frozen screens and more.
One administration official said, “The website is unacceptable, and we are improving it, but the product is good and across the country people are getting access to affordable care starting January 1.” President Obama agrees, insisting during his event that the health care law is more than just a website, and that the people’s access to quality and affordable health insurance, the essence of the law, is indeed working just fine.
In effort to simplify the health insurance shopping process, the administration updated the website’s homepage to offer more information about other avenues to enroll in health care. The Department of Health and Human Services is also bringing in outside technology experts to help diagnose some of the issues.
The administration reports that about 476,000 applications have been filed through both federal and state online health insurance marketplaces but it is unclear how many of those people have actually been able to enroll in coverage so far.
In his speech, President Obama assured the public that the administration is doing everything possible to get the federal websites up and running successfully. Remember that early projection by the Congressional Budget Office, estimating that 7 million people will gain coverage during the enrollment period? The President guarantees that everyone who wants to get insurance through the new health care exchanges will still be able to do so.
So what can consumers do in the meantime? GoHealth is open right now and consumers can get answers about the law, view or compare plans through our online portal or over the phone. We are also helping consumers estimate their tax credit and compare all available health plan options.
Visit our online exchange at GoHealthInsurance.com or call (888) 322-7557 to speak with a licensed advisor today.