Contacting Your Health Insurance Company

Need a copy of your health plan member card, a certificate of creditable coverage, or have a general question for your health insurance company? Find their contact information below.


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This information was retrieved from each company’s website. While we try to keep it updated and accurate, please note that it may change.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Aetna

151 Farmington Avenue

Hartford, CT 06156

860-273-0123

aetna.com

Aflac

1932 Wynnton Road

Columbus, GA 31999

1-800-992-3522

aflac.com

American Community

39201 Seven Mile Rd.

Livonia, MI 48152-1094

1-800-991-2642

american-community.com

American Medical Security (AMS)

3100 AMS Boulevard

P.O. Box 19032

Green Bay, WI 54307-9032

(800) 232-5432

eams.com

American Republic

Customer Service Center

PO Box 9371

Des Moines, Iowa 50306-9371

1-800-247-2190

americanrepublic.com

Ameritas

5900 O Street

Lincoln, NE 68510

1-800-745-1112

ameritas.com

ANTEX

One Moody Plaza

Galveston, TX 77550-7999

(409) 763-4661 

anico.com

Anthem Blue Cross Blue Shield

120 Monument Circle

Indianapolis, IN 46204

317-488-6000

anthem.com

Arkansas Blue Cross Blue Shield

P.O. Box 2181

Little Rock, AR 72203-2181

1-800-238-8379

arkbluecross.com

Assurant

501 West Michigan

Milwaukee, WI 53203

1-800-800-1212

assuranthealth.com

Avalon Healthcare

Rocky Point Centre

3030 North Rocky Point Drive West

Suite # 800

Tampa, Florida 33607

866-469-2347

avalonhealthcare.com

Bankers Fidelity

4370 Peachtree Rd NE

Atlanta GA 30319

1-800-241-1439

bflic.com

Bankers Life

222 Merchandise Mart Plaza

Chicago, IL 60654

312-396-6000

bankers.com

Blue Cross Blue Shield of Alabama

450 Riverchase Parkway East

Birmingham, Alabama 35244

1 800 292-8868

bcbsal.org

Blue Cross Blue Shield of Arizona

P.O. Box 13466

Phoenix, AZ 85002-3466

1-800-232-2345

azblue.com

Blue Cross Blue Shield of Delaware

One Brandywine Gateway

P.O. Box 1991

800-633-2563

bcbsde.com

Blue Cross Blue Shield of Florida

PO Box 1798

Jacksonville, FL 32231-0014

904-791-6111

bcbsfl.com

Blue Cross Blue Shield of Georgia

PO Box 9907

Columbus GA 31908  

1-(800-441-2273 (CARE) 

bcbsga.com

Blue Cross Blue Shield of Illinois

300 East Randolph Street

Chicago, Illinois 60601-5099

312-653-6000

bcbsil.com

Blue Cross Blue Shield of Kansas

1133 SW Topeka Blvd.

Topeka, KS 66629-0001

1-800-432-0216

bcbsks.com

Blue Cross Blue Shield of Kansas City

2301 Main St

Kansas City, MO 64108

816-842-5607

bcbskc.com

Blue Cross Blue Shield of Louisiana

P.O. Box 98029

Baton Rouge, LA 70898-9029

1-800-495-2583

bcbsla.com

Blue Cross Blue Shield of Massachusetts

Landmark Center

401 Park Drive

Boston, MA 02215-3326

1-800-262-BLUE (2583)

bluecrossma.com

Blue Cross Blue Shield of Michigan

600 East Lafayette Blvd.

Detroit, MI 48226-2998

1-800-972-9797

bcbsm.com

Blue Cross Blue Shield of Minnesota

PO Box 64560

St. Paul, MN 55164-0560

1-800-382-2000

bluecrossmn.com

Blue Cross Blue Shield of Mississippi

P.O. Box 1043

Jackson, MS 39215-1043

1-800-942-0278

bcbsms.com

Blue Cross Blue Shield of Montana

560 N. Park Avenue

PO Box 4309

Helena, MT 59604-4309

1-800-447-7828

bluecrossmontana.com

Blue Cross Blue Shield of Nebraska

7261 Mercy Road

Omaha, NE 68180-0001

1-800-642-8980

bcbsne.com

Blue Cross Blue Shield of New Mexico

P.O. Box 27630

Albuquerque, NM 87125-7630

1-800-835-8699

bcbsnm.com

Blue Cross Blue Shield of North Carolina

P.O. Box 2291

Durham, NC 27702

1-800-250-3630

bcbsnc.com

Blue Cross Blue Shield of North Dakota

4510 13th Avenue South

Fargo, North Dakota, 58121-0001

1-800-342-4718

bcbsnd.com

Blue Cross Blue Shield of Oklahoma

P.O. Box 3283

Tulsa, OK 74102-3283

918-560-3500

bcbsok.com

Blue Cross Blue Shield of Rhode Island

444 Westminster Street

Providence, RI 02903-3279

1-800-639-2227

bcbsri.com

Blue Cross Blue Shield of South Carolina

P.O. Box 100300

Columbia, SC 29202-3300

1-888-410-2227

southcarolinablues.com

Blue Cross Blue Shield of Tennessee

85 North Danny Thomas Boulevard

Memphis, TN 38103-2398

1-800-565-9140

bcbst.com

Blue Cross Blue Shield of Texas

901 S. Central Expressway

Richardson, Texas 75080

1-888-697-0683

bcbstx.com

Blue Cross Blue Shield of Vermont

P.O. Box 186

Montpelier, VT 05601

Blue Cross Blue Shield of Western New York

PO Box 80

Buffalo, NY 14240-0080

1-800-888-0757

bcbswny.com

Blue Cross Blue Shield of Wyoming

PO Box 2266

Cheyenne WY 82003

1-800-442-2376

bcbswy.com

Anthem BlueCross

2000 Corporate Center Dr.

Newbury Park, CA 91320 

1-800-333-0912 

bluecrossca.com

Blue Cross of Idaho

P.O. Box 7408

Boise, ID 83707 

1-800-274-4018

bcidaho.com

Blue Cross of Northeastern Pennsylvania

19 North Main St.

Wilkes-Barre, PA 18711-0302

1-800-829-8599

bcnepa.com

Blue Shield of California

50 Beale Street

San Francisco, CA 94105-1808

1-888-568-3560

blueshieldca.com

Blue Shield of Northeastern New York

PO Box 15013

Albany, NY 12212-5013

1-800-888-1238

bsneny.com

Capital Blue Cross

PO Box 774611

Harrisburg, PA 17177-4611

1-800-962-2242

capbluecross.com

Carefirst Blue Cross Blue Shield

10455 and 10453 Mill Run Circle

Owings Mills, MD 21117

410-581-3000

carefirst.com

Celtic

233 S. Wacker Drive, Ste 700

Chicago, IL 60606

312-332-5401

celtic-net.com

CHA Health

PO Box 23468

Lexington, KY 40523

1-800-457-5683

cha-health.com

CIGNA

Two Liberty Place

1601 Chestnut Street

Philadelphia, PA. 19192

1-800-997-1654

cigna.com

Cole Vision

1925 Enterprise Parkway

Twinsburg, OH 44087

1-866-9-EYEMED

colemanagedvision.com

Conseco

11825 N. Pennsylvania Street

Carmel, IN 46032

317-817-6100

conseco.com

Consumers Life Company

2060 East Ninth Street

Cleveland, Ohio 44115

1-877-713-3311

consumerslife.com

Continental General Insurance

8901 Indian Hills Drive

PO Box 247007

1-800-545-8905

continentalgeneral.com

Country Financial

P.O. Box 2020

Bloomington, IL 61702-2020

1-888-211-2555

countryfinancial.com

Coventry Health

6705 Rockledge Drive, Suite 900

Bethesda, MD 20817

301-581-0600

cvty.com

CPIC Life

c/o Blue Shield of California

50 Beale Street

1-800-559-5905

blueshieldca.com/bsc/life/

Empire Blue Cross Blue Shield

11 W. 42nd St

New York, N.Y. 10036

212-476-1000

empireblue.com

Excellus Blue Cross Blue Shield

P.O. Box 22999

Rochester, NY 14692

1-800-919-8809

excellusbcbs.com

ExpressMed

c/o World Insurance

P.O. Box 2084 

1-800-786-7557

worldinsco.com

Fairmont Specialty Group

P. O. Box 2807

Houston, TX 77252 – 2807

1-800-392-1970

fairmontspecialty.com

Farm and Ranch Healthcare

8525 Camp Bowie West

Fort Worth, Texas 76116

1-800-633-6508

www.farhc.com

Golden Rule

c/o UnitedHealth Group

P.O. Box 1459

1-800-444-8990

goldenrule.com

Group Health Cooperative

P.O. Box 34590

Seattle, WA 98124-1590

1-888-901-4636

ghc.org

Group Health Incorporated

P.O. Box 3000

New York, NY 10116-3000

212-501-4444 (in New York City)

ghi.com

Group Health Plan

c/o Coventry Health Care

6705 Rockledge Drive, Suite 900

301-581-0600

ghp.com

Guardian

7 Hanover Square

H-26-E

212-598-8000

guardianlife.com

Hawaii Medical Services Association

P.O. Box 860

Honolulu, HI 96808

1-800-776-4672

hmsa.com

Health America

c/o Coventry Health Care

6705 Rockledge Drive, Suite 900

301-581-0600

healthamerica.cvty.com

Health Insurance Plan of New York

55 Water Street

New York, New York 10041-8190

1-800-HIP-TALK (1-800-447-8255)

hipusa.com

Health Net

P.O. Box 10198

Van Nuys, CA 91410-0198

1-800-903-0944

healthnet.com

Health Net Farm Bureau

Post Office Box 1150

Rancho Cordova, California 95741-1150

1-800-909-3447

cfbf.com/countyservices/index.htm

Health Plan Administrators

523 Colman Center Dr..

Rockford, IL 61108

1-800-397-5800

hpainsurance.com

HealthPartners

8170 33rd Ave. South

Bloomington, MN 55425

800-883-2177

healthpartners.com

Highmark Blue Cross Blue Shield

P.O. Box 226

Pittsburgh, PA 15222

1-800-294-9568

highmarkbcbs.com

Highmark Blue Shield

P.O. Box 890173

Camp Hill, PA 17089-0173

1-800-345-3806

highmarkblueshield.com

Horizon Blue Cross Blue Shield of New Jersey

PO Box 820

Newark, NJ 07101

1-800-355-BLUE (2583)

horizon-bcbsnj.com

Humana

500 West Main Street

Louisville, KY 40202

1-800-4-HUMANA

humana.com

Independence Blue Cross

1901 Market Street

Philadelphia, PA 19103–1480

1-800-555-1514

ibx.com

Insurers Administrative Corporation

P.O. Box 39119

Phoenix, Arizona 85069-9119

1-800-843-3106

iacusa.com

Intermountain Healthcare (IHC)

36 So. State Street, Floor 22

Salt Lake City, Utah 84111

801-442-2836

intermountainhealthcare.org

John Alden

c/o Assurant Health

501 West Michigan

1-800-800-1212

assuranthealth.com

John Hancock Life

P.O. Box 772

Boston, MA 02117

1-800-732-5543

johnhancock.com

Kaiser Permanente

1 Kaiser Plaza #2300

Oakland, CA 94612

1-800-207-5084

kaiserpermanente.org

La Cruz Azul de Puerto Rico

PO Box 366068

San Juan, Puerto Rico 00936-6068

787-272-9898

http://www.hoovers.com/la-cruz-azul-de-puerto-rico/--ID__108847--/free-co-factsheet.xhtml

Liberty National Insurance Company

426 S.W. Commerce Drive

Building A, Suite 125

386-752-2583

libnat.com

LifeWise

2020 SW Fourth - Suite 1000

Portland OR 97201

1-800-926-6707

lifewiseor.com

Medica

401 Carlson Parkway

Minnetonka, MN 55305

952-992-2900

medica.com

Medical Mutual of Ohio

2060 E. 9th Street

Cleveland, OH 44115

216-687-7000

medmutual.com

Mega Life and Health

PO Box 982010

North Richland Hills, TX 76182

1-800-527-5504

megainsurance.com

Monumental Life

2 East Chase Street

Baltimore, MD 21202

410-685-2900

monlife.com

Mountain State Blue Cross and Blue Shield

Attention: Customer Service

PO Box 1948

Parkersburg, WV 26102

1-800-654-5028 (Wheeling)

1-888-809-9121 (Parkersburg)

msbcbs.com

New York Life

51 Madison Avenue

Suite 3200

New York, NY 10010

1-800-710-7945

newyorklife.com

Northwestern Mutual

720 East Wisconsin Avenue

Milwaukee, Wisconsin 53202-4797

414-271-1444

nmfn.com

Oxford Health Plans

c/o UnitedHealth Group

P.O. Box 1459

Minneapolis, MN 55440-1459

1-800-444-8990

oxhp.com

PacifiCare

5995 Plaza Drive

Cypress, CA 90630

1-800-624-8822

pacificare.com

Premera Blue Cross

3900 East Sprague

Spokane, WA 99202

1-800-722-1471

premera.com

Premera Blue Cross Blue Shield of Alaska

2550 Denali Street, Suite 1404

Anchorage, AK 99503

1-800-508-4722

premera.com

Principal Life

PO Box 10423

Des Moines IA 50306-0423

1-800-247-4123

principal.com

Prudential

751 Broad Street

Newark, NJ 07102-3777

1-800-778-2255

prudential.com

Regence Blue Cross Blue Shield of Oregon

200 SW Market Street

P.O. Box 1071

Portland, OR 97207-1071

1-800-452-7390

or.regence.com

Regence Blue Cross Blue Shield of Utah

2890 E Cottonwood Parkway

P.O. Box 30270

Salt Lake City, Utah 84130-0270

1-801-333-2100

ut.regence.com

Regence Blue Shield of Idaho

1602 21st Avenue

P.O. Box 1106

Lewiston, ID 83501

1-800-632-2022

id.regence.com

Regence Blue Shield of Washington

PO Box 21267

Seattle, WA 98111-3267

1-800-458-3523

wa.regence.com

Shenandoah Life

2301 Brambleton Avenue S.W.

Roanoke, VA 24015

1-800-848-5433

shenlife.com

Sierra Health and Life

PO Box 15645

Las Vegas, NV 89114-5645

702-242-7158

sierrahealthandlife.com

Starmark

400 Field Drive

Lake Forest, IL 60045

847-615-1313

starmarkinc.com

Time Insurance

c/o Assurant Health

501 West Michigan

Milwaukee, WI 53203

800-800-1212

assurant.com

Triple-S

Edificio Plaza Triple-S

1510 Ave. Roosevelt

787-774-6060

ssspr.com

Trustmark

400 Field Drive

Lake Forest, IL 60045

847-615-1500

trustmarkins.com

UniCare

c/o WellPoint

120 Monument Circle

1-800-305-1795 

unicare.com

United American

3700 S. Stonebridge Drive

McKinney, Texas 75070

972-529-5085

unitedamerican.com

United Healthcare

P.O. Box 1459

Minneapolis, MN 55440-1459

1-800-328-5979

uhc.com

United Security Life

6640 S Cicero Ave.

Bedford Park, IL 60638

1-800-USL-H422

unitedsecuritylandh.com

US Health

3100 Burnett Plaza   

801  Cherry Street Unit 33

Fort Worth, TX 76102-7025

1-800-221-9039

ushealthgroup.com

Vista Healthplans

1340 Concord Terrace

Sunrise, FL 33323

954-58-3000

vistahealthplan.com

Wellmark Blue Cross Blue Shield

636 Grand Avenue

Des Moines, Iowa 50309

1-800-526-8995 (Iowa)

1-800-831-4818 (South Dakota)

wellmark.com

World Insurance

P.O. Box 2084 

Clinton, IA 52733-2804 

1-800-786-7557

worldinsco.com

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